The English text is the authoritative version of this document. It is not translated, because four translations of a legal notice are four texts that can disagree.
The service
This service turns a candidate’s uploaded resume into a branded profile, a de-identified version and a bundle of files, and keeps a record of which facts were confirmed by whom.
It is provided to a business, not to a consumer. By creating a workspace the agency confirms it has the candidate’s consent or another lawful basis for uploading their document.
The agency’s responsibilities
The agency is responsible for what it uploads and for what it sends to a client. The service shows the original text next to every extracted field so that a person can check it; confirming a field is the agency’s act, and the record of that act names the person who performed it.
The agency must not use the service to process data it has no basis to process.
What the service does not promise
Extraction is deterministic and reproducible, but it is not infallible. The service refuses to export a profile that has unresolved paragraphs or unconfirmed fields, which is a floor rather than a guarantee.
Pixel-identical output across every word processor is not promised. The generated Word file is checked with an independent reader for its text, its page geometry and its fonts, and the PDF is checked the same way; a reader that substitutes a font will lay the page out differently.
Payment and refunds
Subscriptions are sold by Waffo as merchant of record, which handles the payment, the receipt and the sales tax or VAT. The charge appears on the statement as Waffo, not as CandidateBrief.
A refund is available within fourteen days of a charge: write to support@candibrief.com and it is issued through Waffo to the card that was charged. No reason is required.
Availability and liability
The service is provided as is. CandidateBrief's liability is limited to the fees paid in the twelve months before the event giving rise to the claim, except where that limitation is not permitted by law.
An agency may export everything it has at any time, and may cancel at any time. Cancellation does not delete data immediately; the retention window applies.
Changes
A change to these terms takes effect at the next renewal, and is announced by email to the workspace owner. Continuing to use the service after that date is acceptance.